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Studio Concorde

Go supersonic.Automate the busywork.

Studio Concorde finds the work your team repeats every week and builds the AI and automation that do it for you, inside the tools you already use.

Fewer steps, not more people

Most of the slow work in a company is the same work, done again: retyping, forwarding, chasing, checking. We find it, measure it and build the system that takes it over.

Measure one taskExample values. Enter yours.

720hours a year

Workdays a year
96
Of each person’s week
13%
Full-time jobs
0.4

Based on 48 working weeks a year and 7.5-hour days. The hatched part is the time this one task takes.

Get these hours back

What we build

Four kinds of systems. Each one starts from a task your team does by hand today.

DrawingPartWhat it does
AutomationsYour tools pass work to each other: forms, email, spreadsheets, CRM and invoicing, with no copying and pasting.
AI assistantsDrafting, sorting, summarizing and answering, following your rules, with a person approving what matters.
Custom toolsSmall internal apps for the jobs your software does not cover.
Process auditWe measure where your team’s time goes and give you a plan: what to automate first, and what to leave alone.

How we work

One process at a time, from the first call to a system that runs on its own.

  1. Map

    One session

    One working session with your team. We map one process and agree on the first task to automate.

    You getthe process on one page, with the steps where your team loses time.

  2. Build

    Days, not months

    We build inside the tools you already use, test on real cases and document the system in plain language.

    You geta working system and a guide your team can read.

  3. Run

    Ongoing

    We watch the system, fix it and improve it as your company changes. Every automation has an off switch.

    You getfixes, changes and a monthly note on the hours saved.

Portrait of Jp Valery

At the controls

I’m Jp Valery, based in Montréal. I’ve spent twelve years in customer success and growth at software companies, most of them while they grew fast. I’ve done the work you want to automate, from the inside.

  • 15×revenue growth at Resend, in under two years
  • 130k+paying customers at Resend, up from 5,000
  • $40M+annual revenue my team looked after at Customer.io
  1. Resend

    2025–now

    Employee #13. I built the automations and AI agents that kept support fast while revenue grew 15× in under two years, from 5,000 to 130,000+ paying customers.

  2. Customer.io

    2021–2025

    Led a global team of 17 across four continents, looking after $40M+ in annual revenue at 115% net revenue retention.

  3. Local Logic

    2020–2021

    Built the customer and growth functions behind an $8M Series A.

  4. LANDR

    2018–2020

    Cut churn by 15% with machine-learning churn prediction, and ran messaging that sent 10M+ emails a year.

  5. Gameloft

    2014–2017

    Grew the email program to 500,000+ subscribers and ran product marketing for launches with 40M+ downloads.

Teams I’ve worked with

Tell us where your team loses time

Tell us about one task. Within 24 hours, we reply with suggestions on how to tackle it and offer a call if you want to go further. Or write to bonjourhi@studioconcorde.com.

Your task

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